In the world of sales, emotional intelligence (EI) can often be more valuable than the most refined pitch. In fact, according to a study by TalentSmart, a leader in EQ testing, 58% of a salesperson's...

In the bustling world of sales, a question perennially asked by managers, team leaders, and sales professionals alike is: "What makes the top sales performers excel?" Is it innate talent, hard work,...

Sales are often associated with the art of persuasion, and the tone of voice is an essential tool in this art. It is particularly crucial in phone sales where physical cues are absent, and voice...

In the world of sales, timing is everything. If you're trying to sell a product or service to someone who isn't ready to buy, your efforts will likely fall flat. That's why it's important to identify...