Crescendo announced the expansion of its augmented AI platform, incorporating new agentic AI features and a Conversational CX Data Assistant to provide strategic insights, achieving a significant accuracy rate in customer service responses.

Crescendo is the creator of the first augmented-AI customer experience (CX) platform, which delivers unrivaled accuracy and quality using humans-in-the-loop. The company has already scaled its operations to six continents by acquiring PartnerHero, a leading customer operations outsourcing provider.

Crescendo has launched its enhanced AI platform with agentic AI capabilities to improve customer experience automation.

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Crescendo has launched its enhanced AI platform with agentic AI capabilities to improve customer experience automation.

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