Zenarate, An Ai-Powered Agent Coaching Platform, Raises $15M
06/27/23, 1:04 PM
Location
Money raised
$15 million
Industry
software
While running a 5,000-agent contact center, Brian Tuite often experienced the problem of having to train new agents on the basics. The way he tells it, they weren’t prepared for success — and drained the contact center’s resources.
Company Info
Location
palo alto, california, united states
Additional Info
Zenarate AI Coach helps leading brands develop confident top-performing agents through AI Simulation Training. Zenarate's AI Coach is used worldwide every day in over a dozen countries, including the U.S., Canada, Mexico, Philippines, India, and Europe in 15 languages. Zenarate customers include leading companies in financial services, healthcare, insurance, telecommunications, technology, retail, and travel industries.