Voiceflow, A Platform For Building Conversational Ai Experiences, Raises $15M
08/15/23, 12:04 PM
Location
san franciscoMoney raised
$15 million
Industry
natural language processing
machine learning
artificial intelligence
software
The demand for conversational AI — mostly chatbots — has arguably never been higher, riding the publicity wave of systems like OpenAI’s ChatGPT. Last year, Gartner predicted that one in 10 agent-customer exchanges will be automated by 2026, an increase from the estimated 1.6% of chats that were handed off to chatbots in 2022.