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VOC.AI has secured $15 million in funding to enhance AI-driven customer service solutions, led by Shanda Grab Ventures with support from Northern Light Venture Capital.

Apr 29, 2025•3 months ago

Amount Raised

$15 Million

DoverMachine LearningSaasArtificial IntelligenceSoftware

Investors

Unique CapitalStarting Gate FundNorthern Light Venture CapitalShanda Grab Ventures

Description

VOC.AI has completed a successful funding round of $15 million, enhancing its AI-driven customer service offerings. The investment was led by Shanda Grab Ventures, along with Northern Light Venture Capital and Starting Gate Fund. This funding will accelerate the development of VOC.AI's AI-enabled agents to improve workforce efficiency. With this capital, VOC.AI aims to transform customer service through intelligent digital employees.

Company Information

Company

VOC.AI

Location

Dover, Delaware, United States

About

VOC.AI is a global technology company providing artificial intelligence agent solutions for customer service. Its unified AI platform combines generative AI with real-time insights to provide AI Agent services to more than 100 top brands. Headquartered in North America, VOC.AI is redefining workforce productivity and customer experience across the globe, through next-generation AI-powered customer service solutions.

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech