Showing Customer Success Platforms Haven’T Lost Steam, Vitally Secures $30M
02/22/23, 2:23 PM
Location
brooklynMoney raised
$30 million
Industry
e commerce
Investors
New View Capital, Hub Spot Ventures, Andreessen Horowitz, Next47
Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026.
Company Info
Location
brooklyn, new york, united states
Additional Info
Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation.
By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.