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UJET, Inc. raised $76M in a Series D funding round led by Sapphire Ventures to accelerate the development of generative AI technologies for contact centers.

Sep 24, 2024•10 months ago

Amount Raised

$76 Million

Round Type

series d

San FranciscoSoftwareArtificial Intelligence

Investors

Ericsson VenturesDcmCiti VenturesKleiner PerkinsGvIon PacificKey CorpSapphire Ventures

Description

UJET, Inc. has closed its latest round of funding, bringing the total in Series D funding to $76M. Led by Sapphire Ventures, this funding will enhance UJET's AI-powered cloud contact center solutions, enabling significant improvements in customer experiences.

Company Information

Company

ujet.cx

Location

San Francisco, California, United States

About

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech

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