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UJET Raises Another $55 Million to Accelerate Contact Center Transformation

Jun 24, 2020•about 5 years ago

Amount Raised

$55 Million

San Francisco

Description

UJET Inc., a leading provider of cloud contact center solutions, has raised $55 million in a Series C round of funding, bringing the company’s total to just over $100 million to date. With the adoption of omnichannel customer support and cloud contact center solutions continuing to rise, this new round of funding aims to expand UJET’s sales and marketing teams both domestic and international, and scale its platform with new products and features.

Company Information

Company

Ujet

Location

San Francisco, California, United States

About

UJET is propelling customer experience into the modern age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers. UJET is trusted by customer-centric, innovative enterprises including Google, Instacart, Green Dot Corporation, and iZettle, a PayPal service, to automate contact center processes and provide superior experiences that drive higher customer satisfaction.

Funding Insights

Based on industry data
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech

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