About
Ubiquity's Relationship-based Outsourcing pioneers next-gen CX, changing how brands interact with customers in an omnichannel world. Our team of 6,000+ dedicated problem-solvers combines deep industry knowledge with an agile methodology to understand how customer experience supports a brand's objectives and devise plans to accelerate toward them. Ubiquity provides multilingual, end-to-end solutions across industries, including customer experience management services, interactive voice response (IVR) and AI-enabled technologies, and Banking Operations support, incorporating fraud investigation, ID verification, and dispute and chargeback management. Ubiquity is headquartered in New York City and has delivery locations in Europe, Asia, and the Americas. Visit us at: https://ubiquity.com/ and on LinkedIn or Twitter.
