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Swish.Ai Secures $13M Series A Funding To Bring Hyperautomation To Enterprise Service Management

Nov 18, 2021•over 3 years ago

Amount Raised

$13 Million

Round Type

series a

Tel Aviv

Description

Swish.ai (formerly DeepCoding.ai), a hyperautomation platform for IT service management (ITSM) workflows, today announced that it closed $13M in Series A funding led by Dell Technologies Capital with participation from Skywell Capital Partners, Samsung Next and existing investors StageOne Ventures and AxessVentures. The company will use the funding to expand and further invest in its proprietary technology.

Company Information

Company

Swish.Ai

Location

Tel Aviv, Tel-Aviv District, Israel

About

Swish.ai is a hyperautomation platform that empowers enterprise IT leaders to reinvent their ITSM delivery experience by seamlessly integrating with existing ITSM solutions. Its unique autonomous ticket flow orchestration assigns every ticket in real-time by taking into consideration many parameters such as agent skillset, team workload, and ticket urgency — reducing hops and mean time to resolution by more than 50%. The Swish.ai platform also provides IT leaders with real-time performance augmented analytics and strategic insights to proactively identify optimization opportunities and take the necessary actions. Swish.ai was founded as DeepCoding.ai in 2018 and is headquartered in Israel with regional offices in the UK and US. For more information, visit www.swish.ai.

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