Product returns remain a headache for many e-commerce companies. Some have gotten creative in how they approach it — for example, Amazon formed relationships with Kohl’s and Stein Mart for in-person returns, while PayPal acquired returns provider Happy Returns.

The company has been around for two years, and while its private beta started five months ago, Peng said Seel has close to 200 merchants using its software, ranging from boutiques to marketplaces. Peng said the company grew from five to 25 employees in 2021, and is on track to double that in the coming quarters.

Seel Secures $17M Round To Infuse Ai In Customer Product Returns

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Seel Secures $17M Round To Infuse Ai In Customer Product Returns

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