logo
logo

Retain Raises $23M Series A As The First Customer Insights Engine (Cie) Led By Emergence Capital

Aug 05, 2021•almost 4 years ago

Amount Raised

$23 Million

Round Type

series a

San Francisco

Description

Retain.ai, the first Customer Insights Engine (CIE), today announced it has raised a $23M Series A to help companies identify and share dynamic best habits that drive revenue and customer retention. The round was led by Emergence, the early investor in Zoom, Box, Veeva, Salesforce, and other hallmark companies with participation from existing investors Baseline Ventures, Upside Partnership, and Afore Capital. Retain has raised a total of $27.6M to date, and the new financing will accelerate growth and acquire top talent.

Company Information

Company

Retain

Location

San Francisco, California, United States

About

Retain is the first Customer Insights Engine (CIE) that enables everyone responsible for delighting customers to be customer-obsessed. Retain delivers a trusted, flexible system for identifying and sharing customer teams' best practices that drive revenue and retention. By sitting naturally in a team's workflow, Retain enables everyone responsible for engaging customers to make data-driven decisions by giving them a complete view into every customer lifecycle. As one of AngelList's "Hot Startups Hiring Now," the company is headquartered in San Francisco and is backed by Emergence Capital, Baseline Ventures, Upside Partnership, Afore Capital, and Industry Ventures. Learn how enterprises like Salesforce, Nielsen, and Google retain, engage, and delight customers by visiting retain.ai. #retainai #customerinsightsengine #hiring #customersuccess #customerengagement #revenuegrowth #customerretention

Funding Insights

Based on industry data
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech