Parloa raises $120M in Series C funding led by Durable Capital Partners, Altimeter Capital, and General Catalyst to enhance its Agentic AI platform and achieve unicorn status.

May 06, 2025•3 months ago

Amount Raised

$120 Million

Round Type

series c

BerlinArtificial IntelligenceSoftware

Investors

Mosaic VenturesSenovoRpt CapitalEqt VenturesGeneral CatalystAltimeter CapitalDurable Capital Partners

Description

Parloa has secured $120 million in Series C funding, bringing its valuation to $1 billion. The round was led by Durable Capital Partners, Altimeter Capital, and General Catalyst with participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures. Founded in 2018, Parloa is focused on transforming customer service with innovative AI solutions. This funding will accelerate their mission to improve customer interactions through AI.

Company Information

Company

Parloa

Location

Berlin, Berlin, Germany

About

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

Related People

Funding Insights

Based on industry data

VC-backed spending patterns

VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

Tech investment trends