Netomi Raises $30 Million Series B To Address The Post-Pandemic Labor Crisis With Its Customer Experience Ai
Netomi Raises $30 Million Series B To Address The Post-Pandemic Labor Crisis With Its Customer Experience Ai
11/18/21, 3:00 PM
Location
san mateoMoney raised
$30 million
Round Type
series b
Netomi, an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost, has secured $30M in Series B funding led by WndrCo, the investment firm co-founded by Jeffrey Katzenberg. Existing investors Eldridge and Fin Venture Capital also participated in the round, bringing the company’s total funding to date to $52M.
Company Info
Location
san mateo, california, united states
Additional Info
Backed by the world’s leading VCs, Netomi is a provider of AI-first customer experience designed for the Relationship Economy. Netomi's AI-powered virtual agents automatically resolve 80% of routine customer service inquiries, decreasing resolution time, increasing customer satisfaction and support quality, while reducing costs. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Mateo and has offices in New York, Toronto and India. For more information, visit https://netomi.com.