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Mahalo raises $2.6M in a pre-seed round led by Motivate Venture Capital to launch a platform that enhances warranty management for manufacturers.

Jun 24, 2025•22 days ago

Amount Raised

$2.6 Million

Round Type

Pre-Seed

ChicagoInformation TechnologySoftware

Investors

Bridge Venture FundDiagramMotivate Venture Capital

Description

Mahalo, a new platform, has announced $2.6 million in pre-seed funding to streamline warranty management for small and midsize manufacturers. The software leverages generative AI to modernize customer support. Lead investor Motivate Venture Capital was joined by Diagram and Bridge Venture Fund. This investment aims to enhance the post-purchase experience for manufacturers, addressing critical challenges in warranty management.

Company Information

Company

Mahalo

Location

Chicago, Illinois, United States

About

Mahalo enables world-class product ownership experiences, empowering leading manufacturers to build trusted customer relationships and expedite product support by leveraging powerful AI. We are transforming how OEMs deliver value to their customers through transparent processes, time-saving automations, and robust integrations. We enable manufacturers to improve their customers’ experience and increase overall brand satisfaction, drive repeat business, and decrease cost-to-service and troubleshooting.

Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

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