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Loopia raised $650K in a pre-seed round led by Espírito Santo’s Sovereign Fund to expand its AI-powered e-commerce support services.

Mar 11, 20257 months ago

Amount Raised

$650,000

Round Type

pre-seed

Balneário CamboriúSoftware

Investors

QuestumBvcAce VenturesEspírito Santo’s Sovereign Fund (Funses)

Description

Loopia, an AI-driven customer support platform, raised a $650K pre-seed round to enhance its operations and technology. The funding will support the company in expanding its commercial activities and hiring strategic talent.

Company Information

Company

Loopia

Location

Balneário Camboriú, Santa Catarina, Brazil

About

Loopia is a Brazilian AI-driven customer support platform designed to automate customer interactions for e-commerce sellers. The platform integrates with popular marketplaces and messaging apps, enhancing customer service capabilities. Founded in 2024 by Tiago Vailati and Anderson Fantini, Loopia aims to turn customer support into a growth engine for online sellers.

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Funding Insights

Based on industry data
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VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech