Lace AI raises $14M to enhance customer service with AI technology. Founded by ex-Meta engineer Boris Valkov, the funding will help improve call conversion rates in home services.
Lace AI raises $14M to enhance customer service with AI technology. Founded by ex-Meta engineer Boris Valkov, the funding will help improve call conversion rates in home services.
04/22/25, 4:33 PM
Location
mountain viewMoney raised
$14 million
Industry
machine learning
artificial intelligence
software
Round Type
seed
Lace AI has secured $14M to develop its AI-driven customer service software for home service companies. The funding will help the startup enhance its revenue intelligence technology, focusing on improving call conversions. Founded by Boris Valkov, the company works with over 100 businesses in the sector. Lace aims to analyze all calls to detect and capitalize on lost revenue opportunities.
Company Info
Location
mountain view, california, united states
Additional Info
Lace AI is a startup that has developed AI-driven customer service software specifically for home service companies. Founded by ex-Meta engineer Boris Valkov, the company aims to improve call conversion rates and revenue generation through its comprehensive analysis of customer interactions. Lace’s software monitors 100% of incoming calls to detect lost opportunities, making it a unique offering in the market. The company operates on a software-as-a-service model and has seen significant growth since its inception in early 2022.