logo
logo

Gradient Labs has raised $13 million in Series A funding to reinvent agentic AI for regulated industries, with a focus on automating customer operations.

Jul 08, 2025•25 days ago

Amount Raised

$13 Million

Round Type

series a

LondonFintechMachine LearningArtificial IntelligenceSoftware

Description

AI agentic startup Gradient Labs has raised $13 million in Series A funding. Founded by former Monzo employees, the company aims to assist regulated businesses by automating repetitive tasks in customer operations. Their AI agent resolves up to 90% of queries and achieves a 98% quality assurance pass rate. This funding will help advance their innovative technology further.

Company Information

Company

Gradient Labs

Location

London, England, United Kingdom

About

Gradient Labs is building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff. The product caters to companies that aim to offer exceptional customer support and want a guarantee of good customer outcomes rather than a "best effort" automation.

Related People

Funding Insights

Based on industry data
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech