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Gorgias raises $25m Series B to enhance e-commerce customer support

Dec 10, 2020over 4 years ago

Amount Raised

$25 Million

Round Type

series b

San Francisco

Description

 Gorgias, the e-commerce customer support platform, today announced that it has raised a $25 million Series B round following the company's 200% year over year growth in 2020. The round, which is being led by Sapphire Ventures with participation from SaaStr, Alven, Amplify Partners, CRV, and Greycroft, brings Gorgias' fundraising total to more than $40 million, and its valuation to more than $300 million. The round will be used to accelerate product development double the company's workforce across its six global offices.

Company Information

Company

Gorgias

Location

San Francisco, California, United States

About

Founded in 2015 by Romain Lapeyre and Alex Plugaru, Gorgias is a customer support helpdesk for ecommerce. It helps brands deliver an outstanding customer service experience by centralizing all customer interactions and automating responses to the most repetitive questions. Learn more at www.gorgias.com

Funding Insights

Based on industry data
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech