The London startup provides businesses with an alternative to the traditional call centre customer service model with around the clock multilingual live chat. The company will be putting the new funds towards bringing its AI customer support bots to a wider range of service teams.“More organisations now realise accessible platform technology can be deployed instantly to deliver better customer service. We believe chatbot technology is a high-growth area, and Futr is in a great position to take advantage of the increased demand.”The startup’s last funding round was in 2019 when the company raised £2.4m in seed funding in a round led by Praetura Ventures. Futr is an exact match on all three values, with the quality of its technology shining through as well as the experience of its brilliant team.”