Forethought Nabs $65M Series C To Improve Customer Service With Ai
12/15/21, 2:00 PM
Money raised
$65
Round Type
series c
In 2018, Forethought, a startup looking to put AI to work across customer service, won the TechCrunch Disrupt Battlefield and soon after landed a $9 million Series A. Well, three years later that company just landed a $65 million Series C, and it’s rolling along.
Company Info
Additional Info
Well, three years later that company just landed a $65 million Series C, and it’s rolling along. The company has now raised $92 million. He says that the new money should help take advantage of the rapid growth the company has been experiencing. The company now has three main customer service products. The company could move beyond customer service over time, with Nicholas saying the company is looking at adjacent areas like sales. With $65 million, the company can afford to put some R&D resources into other areas, while still contributing to AI research and refining and building on the current customer service focus.