Decagon raises $131M in Series C funding at a $1.5B valuation, co-led by Accel and Andreessen Horowitz, to enhance its AI-driven customer experience solutions.
Decagon raises $131M in Series C funding at a $1.5B valuation, co-led by Accel and Andreessen Horowitz, to enhance its AI-driven customer experience solutions.
06/23/25, 4:24 PM
Location
san franciscoMoney raised
$131 million
Industry
software
Round Type
series c
Investors
Ribbit Capital, Forerunner, Avra, Bond, Bain Capital Ventures, A*, Andreessen Horowitz (Growth Fund), Accel
Decagon, the leader in conversational AI agents for customer experience, announced $131 million in series C funding, increasing its total funding to $231 million after emerging from stealth. The round valued the company at $1.5 billion with significant investor demand. It was co-led by Accel and Andreessen Horowitz, alongside several existing and new investors. Decagon focuses on empowering businesses to enhance customer interactions through innovative AI solutions.
Company Info
Location
san francisco, california, united states
Additional Info
Decagon is the leader in AI-powered customer support agents designed to enhance enterprise customer support by automating and resolving inquiries at scale. Decagon’s agents automate repetitive tasks, boost productivity and empower customer support teams to take on more strategic roles. Founded in San Francisco, Decagon is on a mission to shape the future of work by elevating human potential with AI.