Decagon raised $65M in Series B funding led by Bain Capital Ventures to enhance AI customer support agents.
Decagon raised $65M in Series B funding led by Bain Capital Ventures to enhance AI customer support agents.
10/15/24, 4:38 PM
Location
san franciscoMoney raised
$65 million
Industry
software
Round Type
series b
Investors
Acme Capital, Bond Capital, Accel, A*, Elad Gil, Bain Capital Ventures
Decagon, a leading innovator in AI customer support agents, has raised $65 million in its latest Series B funding round, bringing its total funding to $100 million. The funding will accelerate the company's mission to transform enterprise customer support and unlock new levels of economic productivity.
Company Info
Location
san francisco, california, united states
Additional Info
Decagon is the leader in AI-powered customer support agents designed to enhance enterprise customer support by automating and resolving inquiries at scale. Decagon’s agents automate repetitive tasks, boost productivity and empower customer support teams to take on more strategic roles. Founded in San Francisco, Decagon is on a mission to shape the future of work by elevating human potential with AI.