Cresta, the leader in real-time intelligence for contact centers, today announced the closing of its $80 million Series C financing round, giving the company a $1.6 billion post-money valuation, quadrupling its value in a year. Over the past year, Cresta has tripled its revenue and delivered a Net Revenue Retention (NRR) of 210%.

Cresta makes every customer interaction excellent. Cresta turns real-time intelligence into real-time action to make the contact center smarter – and every agent and manager more productive.  Powering customer experiences for companies like CarMax, Blue Nile, Earthlink, Intuit, and Porsche, Cresta is real-time AI for the real world. For more information, please visit: https://cresta.com.
Follow our blog and connect with us on LinkedIn and Twitter.

Cresta Raises Series C, Quadruples Valuation To $1.6B On Its Mission To Revolutionize The Contact Center With Real-Time Intelligence

Cresta Raises Series C, Quadruples Valuation To $1.6B On Its Mission To Revolutionize The Contact Center With Real-Time Intelligence

Company Info