Crescendo raised $50 million in a Series C round led by General Catalyst to disrupt the $741 billion global contact center market.
Crescendo raised $50 million in a Series C round led by General Catalyst to disrupt the $741 billion global contact center market.
10/03/24, 3:55 AM
Location
san franciscoMoney raised
$50 million
Industry
information technology
Round Type
series c
Investors
Strategic Angels, Alorica, Celesta Capital, General Catalyst
Crescendo, an AI-driven customer experience platform, has secured $50 million in a Series C funding round. The investment, led by General Catalyst, brings the company's post-funding valuation to $550 million and aims to enhance competition in the contact center industry.
Company Info
Location
san francisco, california, united states
Additional Info
Crescendo is the creator of the first augmented-AI customer experience (CX) platform, which delivers unrivaled accuracy and quality using humans-in-the-loop. The company has already scaled its operations to six continents by acquiring PartnerHero, a leading customer operations outsourcing provider.