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Convin raised $6.5 million in a funding round led by India Quotient to expand its core team and distribution channels.

Aug 27, 2024•11 months ago

Amount Raised

$6.5 Million

BengaluruSoftwareInformation Technology

Investors

9 UnicornsSparrow CapitalTitan Capital Winners FundKalaari CapitalJsw VenturesIndia Quotient

Description

Convin, an AI-powered conversation intelligence platform, has secured $6.5 million to support its expansion efforts. The funding aims to build a new senior leadership team and enhance predictability across various departments.

Company Information

Company

Convin

Location

Bengaluru, Karnataka, India

About

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges. Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors.

Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

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