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Catalyst Raises $25MM in Series B Funding led by Spark Capital, Helping Businesses Make Customer Success a Company-Wide Mission

Apr 28, 2020about 5 years ago

Amount Raised

$25 Million

Round Type

series b

San FranciscoEnterprise SoftwareSaasArtificial IntelligenceSoftwareAnalytics

Description

Catalyst, one of the fastest growing SaaS startups helping businesses make Customer Success a top priority, today announces a $25 Million Series B funding round led by Spark Capital. The additional infusion of capital brings their total funding to $45.4 Million since launching just two years ago. Investors see Catalyst leading the charge for businesses looking to make Customer Success a company-wide mission.

Company Information

Company

Catalyst

Location

San Francisco, California, United States

About

Prior to this, the Ali Ghodsi-led data and AI company had primarily backed prominent data stack players such as dbt Labs, Matilion, and Alation. The company says this will simplify the user experience and enable customers to get more value from their existing investments in Catalyst and Databricks. Prior to this investment, the company had raised a total of $65 million and its last public valuation was $245 million. Catalyst said the investment would deepen the integration between its offering and Databricks’ lakehouse, enabling a better user experience for their joint customers. Founded in 2016, Catalyst is an SaaS platform that aggregates customer data from multiple sources into one intuitive view and provides sales and success teams detailed insights into customer maturity, health and upsell potential. Notably, the CEO added that Catalyst is the only platform that proactively tells enterprises which of their playbooks are actually generating positive results in customer adoption or increased spending.

Funding Insights

Based on industry data
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech

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