Brainfish raises $6.4M in a pre-Series A round led by Prosus Ventures to enhance AI customer experience and expand into the U.S.

Jul 08, 2025•14 days ago

Amount Raised

$6.4 Million

Round Type

PRE-SERIES A

SydneySoftwareArtificial Intelligence

Investors

Macdoch VenturesPeak Xv’s SurgeProsus Ventures

Description

Brainfish has raised $6.4 million USD in a pre-Series A round led by Prosus Ventures, bringing its total funding to $10 million. The funding aims to accelerate product development and support Brainfish's expansion into the U.S. market. This investment will also help scale engineering efforts and enhance AI deployments across global companies

Company Information

Company

Brainfish

Location

Sydney, New South Wales, Australia

About

Brainfish is an AI customer experience startup founded in 2022 out of Australia with offices in the US and India. Brainfish is redefining the future of AI customer experience with next-generation Ambient AI agents that leverage computer vision and contextual intelligence to provide seamless, automated assistance for software products. To date the Brainfish platform has delivered automated answers to millions of end-users for global technology and e-commerce companies, and enabled customers to win globally recognised awards for customer self-service.

Funding Insights

Based on industry data

VC-backed spending patterns

VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

Brainfish raises $6.4M in a pre-Series A round led by Prosus Ventures to enhance AI customer experience and expand into the U.S.

Investors

Description

.css-1v6jzuu{--tw-text-opacity:1;color:rgba(75, 85, 99, var(--tw-text-opacity));}Company Information

Funding Insights

Related People

Company Information