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Uniphore Appoints Ravi Mayuram As Chief Technology Officer

Aug 14, 2024•about 1 year ago

Position

Chief Technology Officer

Company

Uniphore

Ravi Mayuram
Palo Alto

Description

Uniphore announced the appointment of Ravi Mayuram as the company's new Chief Technology Officer (CTO). Mayuram brings over 25 years of experience in engineering leadership and is poised to further Uniphore's leadership in Enterprise AI. At Uniphore, Mayuram will lead the engineering team, scale up Uniphore's engineering platform, technology and AI groups, and ensure the highest standards of security and performance.

Company Information

Company

Uniphore

Location

1001 PAGE MILL RD

Palo Alto, California, United States

About

Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies. For more information on the news and additional assets, please visit: www.uniphore.com/jacada Follow our blog and connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
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