Support Logic Appoints Karan Sood As Chief Product Officer
08/09/23, 1:05 PM
Location
san joseIndustry
software
analytics
Position
chief product officer
SupportLogic, the world's first Support Experience management platform, today announced the appointment of Karan Sood as Chief Product Officer. Sood will be responsible for the company's overall product and technology strategy and lead the product management and design teams.
Company Info
Location
san jose, california, united states
Additional Info
SupportLogic delivers the world's first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations and collaborative workflows. SupportLogic is helping global enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience.