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I Qor Welcomes Chris Crowley As New President and CEO

Jan 08, 2024•over 1 year ago

Position

Chief Executive Officer

Company

iQor

Chris Crowley
Fort LauderdaleConsulting

Description

iQor, a managed services provider of customer engagement and business process outsourcing solutions, announced today the appointment of Chris Crowley as President and CEO effective January 2, 2024. Crowley joins iQor after the board of directors retained Heidrick & Struggles to conduct an extensive search following the announcement of former President and CEO Gary Praznik’s retirement.

Company Information

Company

iQor

Location

Fort Lauderdale, Florida, United States

About

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers.

Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months

Related People

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