Position
Chief Operating Officer
Company
Chick-fil-A Property
Description
Chick-fil-A has appointed Susannah as President and Chief Operating Officer, with a focus on the core business and operations, while Cliff Robinson will take on the role of Chief Operating Officer with expanded responsibilities including field operations and restaurant development.
Executive Insights
Based on hiring dataNew executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months