Quavo Fraud & Disputes is the world’s leading Disputes as a Service™ provider of end-to-end dispute management SaaS solutions for issuing financial institutions. Our QFD™ platform allows banks to automate the entire dispute lifecycle, from intake through investigation, chargebacks, resolution, and recovery.
Quavo’s QFD™ software is the first and only cloud-based SaaS platform capable of automating 100% of the chargeback process while also resolving all compliance issues within 90 days. As a single, end-to-end platform, QFD™ facilitates and streamlines all required processes inherent to the dispute lifecycle, nominally case intake, investigation, chargeback actions, claim resolution, and recovery.
Dispute Resolution Experts™ are a team of experienced fraud and dispute analysts who use Quavo’s QFD™ software to investigate and resolve claims for issuers looking to outsource or supplement their back-office.
ARIA™ is our automated intelligence tool capable of investigating and resolving fraud claims within seconds. ARIA™ performs fraud investigations as a human would, but without human error, collecting all required data to complete an investigation while upholding compliance.