Sears Home Services partners with Amazon Business to expedite appliance repairs
12/06/24, 6:53 PM
Location
illinoisIndustry
service industry
Type
partnership
Sears Home Services, a division of Sears, has partnered with Amazon Business to enhance repair efficiency and reliability by leveraging Amazon Business’ extensive parts inventory and logistics capabilities for one-day ordering and delivery. This partnership aims to streamline appliance repairs and has already resulted in faster access to hard-to-find components, reducing the average time from customer requests to issue resolution by 15%.
Company Info
Location
illinois, united states
Additional Info
Sears Home Services is the nation's leading provider of home services, proudly serving over 2 million households each year. They offer a comprehensive range of reliable and professional household solutions, including appliance and HVAC repair, maintenance, cleaning services, and DIY parts. Backed by over 1 million five-star reviews, they repair most major appliance brands. With a nationwide network of expert technicians, Sears Home Services ensures timely and effective repairs.