ASAPP Integrates Amazon Bedrock to Enhance Generative AI Solutions for Contact Centers
11/26/24, 1:49 PM
Location
new yorkIndustry
information technology
Type
partnership
ASAPP has partnered with Amazon Bedrock to integrate its high-performing foundation models into its customer experience platform, providing simpler and faster generative AI solutions while prioritizing security, privacy, and responsible AI practices. The integration allows ASAPP to offer more tailored AI solutions to contact centers, delivering enhanced performance without sacrificing security.
Company Info
Location
one world trade center, suite 80a
new york, new york, united states
Additional Info
Improve customer experience and radically increase CX performance at the same time. This AI-Native® software platform provides AI-driven predictions on what agents should and do throughout each interaction and increasingly automates routine tasks before, during, and after the conversation.