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Inmoment Acquires Leading Customer Review Management Company Reviewtrackers To Bolster Its Market-Leading Xi Platform And Accelerate The Pursuit Of Experience Improvement

Inmoment Acquires Leading Customer Review Management Company Reviewtrackers To Bolster Its Market-Leading Xi Platform And Accelerate The Pursuit Of Experience Improvement

06/16/22, 1:02 PM
Location
https://purecatamphetamine.github.io/country-flag-icons/3x2/US.svgsalt lake city
Industry
artificial intelligence
information technology
data and analytics
information technology
software
InMoment®, the leading provider of Experience Improvement (XI)TM solutions, announced today it has completed the acquisition of ReviewTrackers, an award-winning customer review management software company. ReviewTrackers empowers over 175,000+ business locations to better understand and manage their customer reviews across 100+ sites with their review management technology. The companies will join forces to accelerate the delivery of an integrated solution focused on analyzing, amplifying, and maximizing customer feedback insight and action to accelerate acquisition and improve customer retention while driving more authentic connections with customers.

Company Info

Company
InMoment
Location
Salt Lake City, Utah, United States
Company info
InMoment is a customer experience technology company with deep expertise in AI, natural language processing, and cross-industry solutions. It helps clients collect and connect customer experience data from everywhere – from surveys and social reviews to conversational chat logs and transcripts. Over 3,000 brands trust InMoment’s software and services to activate structured and unstructured data, breaking down team silos to take the most impactful actions.