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Fusion Acquires Boomsourcing - An Outsourcing Solution Provider Headquartered In Utah

May 31, 2022•over 3 years ago

Acquiring Company

Fusion

Acquired Company

Boomsourcing

OmahaSoftware

Description

Fusion is pleased to announce the acquisition of Boomsourcing, a full-service outsourcing solution provider in the US, Mexico and the Philippines, in April 2022. Boomsourcing is now a part of Fusion Group.

Company Information

Company

Fusion

Location

Omaha, Nebraska, United States

About

Fusion is one of the fastest-growing global BPOs, offering voice and non-voice customer engagement and data marketing services for over 33 years. With 25 locations in 12 countries globally, the company employs over 10,000 professionals. Fusion specializes in highly-customizable inbound and outbound contact center solutions infused with the Power of Human Connect for meaningful customer engagements and superior customer experience delivery. For more information on the company or the services and industries they serve, visit https://www.fusionbposervices.com

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M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed