NLX acquires Radish Systems to enhance multimodal capabilities
08/01/24, 1:32 PM
Location
Industry
software
information technology
voip
hardware
messaging
mobile
software
NLX®, the AI platform for advanced conversational experiences, has announced its acquisition of Radish Systems and its patented ChoiceView® technology. The acquisition aims to improve NLX's proprietary technology with visual interaction on voice transactions, enhancing efficiency, user experience, and accessibility for customer service inquiries. Andrei Papancea, CEO and Chief Product Officer at NLX, expressed that the acquisition is part of NLX's broader growth strategy and ongoing investment in multimodal technology to deliver best-in-class conversational experiences.