ROI CX Solutions completes acquisition of Active TeleSource, Inc. to expand its customer experience services to the utilities market
ROI CX Solutions completes acquisition of Active TeleSource, Inc. to expand its customer experience services to the utilities market
09/24/24, 4:15 PM
Location
Industry
call center
energy management
renewable energy
oil and gas
energy
ROI CX Solutions, a leading provider of high-touch, omnichannel customer experience services, has successfully acquired Active TeleSource, Inc. This strategic acquisition expands ROI's service offering to the electric, gas, and water utilities markets, enabling the provision of high-quality, domestic customer experience services within the regulated, mission-critical utility market.
Company Info
Location
American Fork, Utah, United States
Company info
ROI CX Solutions is a leading provider of high-touch, omnichannel customer experience services. Founded in 2008, it offers customized solutions across various industry verticals, including healthcare, banking, financial services, insurance, government, etc. It is a PCI-Compliant, HIPAA-Compliant, and SOC 2-Compliant technology-enabled CX company specializing in inbound and outbound phone, email, chat, and social media services.