Press Ganey Forsta acquires InMoment for CX growth
05/14/25, 4:42 PM
Location
chicagosalt lake cityIndustry
software
artificial intelligence
information technology
Press Ganey Forsta has acquired InMoment to enhance its customer experience and analytics capabilities. The merger will create a unified firm with over 3,000 employees and a combined client base exceeding 43,000 organizations. This strategic move aims to leverage advanced technologies in AI and omnichannel listening. The merger further positions the companies as leaders in the customer experience market.
Company Info
Location
Chicago, Illinois, United States
Company info
Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.