ServiceNow acquires AI Native Conversation Data Analysis Platform Cuein to Accelerate Agentic AI Roadmap
ServiceNow acquires AI Native Conversation Data Analysis Platform Cuein to Accelerate Agentic AI Roadmap
01/17/25, 1:37 PM
Industry
natural language processing
big data
machine learning
artificial intelligence
software
analytics
ServiceNow has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Cuein will help advance the effectiveness of ServiceNow AI Agents by enhancing their ability to understand, process, and transform data from siloed customer interactions across different channels and systems into a comprehensive analysis with actionable insights. This acquisition continues to fuel ServiceNow’s roadmap in agentic AI.
Company Info
Company info
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.
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