Nextiva Acquires Thrio: Democratizing Customer Experience with AI
01/18/24, 3:35 PM
Location
Industry
professional services
information technology
software
messaging and telecommunications
Nextiva, a leading provider of customer experience solutions, has made strategic strides in the CX evolution through the acquisition of Thrio, an award-winning contact center software company renowned for its expertise in AI-driven customer experience. This acquisition signifies the next step in Nextiva's mission to democratize customer experience technology for businesses of all sizes.
Company Info
Location
Scottsdale, Arizona, United States
Company info
Nextiva is the connected communications company that helps sales, service, and marketing teams achieve higher productivity and deliver better customer engagement. Nextiva’s cloud-based NextOS brings together business communications applications, intelligence, and automation to help companies build deeper connections with customers, and manage all conversations and relationships in one place.