Covisian Group completes acquisition of Centrinex to expand its global customer experience services
11/04/24, 4:48 PM
Location
milan
lenexaIndustry
customer service
call center
Covisian Group, a technology company specializing in providing CX services globally, has announced the acquisition of Centrinex, a 600-employee contact center management company based in Lenexa, Kansas. This acquisition expands Covisian's investment in the U.S. market and showcases its unique GenAI-enabled CX software platform, Smile.CX.
Company Info
Location
Milan, Lombardy, Italy
Company info
Covisian Group is a technology company specializing in providing services and technologies to improve customer experiences (CX) globally. With primary tech hub in New York, Covisian owns and operates 46 contact center management sites across Europe and South America, handling more than 1 million customer interactions daily.